You have the statutory right to cancel orders with a full refund at any time before dispatch. This applies to all our products.
To cancel your purchase, you must inform us of your decision in writing – by letter or email.
We will refund you the full purchase price, as soon as possible – and in any case within a maximum of 30 days.
In the event of a return please note you will be responsible for the costs of returning the items to us unless we delivered them to you in error or the items were damaged or defective. We do not accept responsibility for returns lost or damaged in transit to us.
In the unlikely event that we cannot satisfy your order because the item is not available, we will contact you to offer an alternative. If a product arrives damaged, or is defective, please notify us within seven working days and we will replace it.
In exceptional circumstances a refund maybe available at the discretion of the supplier.